How do I manage and track multiple Try Before You Buy orders simultaneously?

At Madison Island, we understand that flexibility and convenience are key to a great online fashion shopping experience. If you’re wondering whether you can mix Try Before You Buy items with regular purchases in the same order, we’re here to clarify how it works and what to expect.

Combining Try Before You Buy and Regular Purchases

Yes, you can place an order that includes both Try Before You Buy items and regular purchases at Madison Island. This means you can select eligible fashion items to try at home without immediate payment, alongside other products that you wish to buy outright in one seamless checkout.

How Your Order is Handled

When you place your order, your confirmation and shipment details will clearly distinguish between the items you’re trying and the ones you've purchased. This helps you track your trial items separately and manage returns or payments smoothly.

Trial Period and Returns for Try Before You Buy Items

Try Before You Buy items have their own dedicated trial period during which you can try the items at home. If you decide not to keep them, you’ll follow a separate return process tailored for trial items. Meanwhile, regular purchases are final and do not have a trial or return window under this program.

Need Help Managing Mixed Orders?

If you have questions or require assistance with orders that combine Try Before You Buy and regular purchases, our friendly and responsive customer support team is ready to help. You can reach us via chat, email, or phone, and we’ll guide you through your order details to ensure your shopping experience is smooth and stress-free.

Thank you for choosing Madison Island for your fashion needs — where shopping is designed to be flexible, confident, and tailored to you.