What should I do if I want to extend the Try Before You Buy trial period for my items?

If you want more time to decide which Try Before You Buy fashion items to keep, Madison Island offers ways to help you extend your trial period and shop with confidence.

Why Extend Your Trial Period?

Sometimes you need a little extra time to try on styles, get feedback, or make sure your selections are just right. Extending your Try Before You Buy trial ensures you can do this stress-free, without rushing your decision.

How to Request an Extension

To request more time on your Try Before You Buy items, please contact our friendly customer support as soon as possible before your original trial ends. Here’s how:

• Start a chat with us via the support icon on our website.
• Send an email to our support team at [insert email address].
• Call us at [insert phone number] for immediate assistance.

What to Expect After Your Request

Once you contact us, we will review your request and check eligibility based on availability. If approved, we will provide you with instructions on how to proceed and the new trial end date.

Please note that extensions are granted on a case-by-case basis and must be arranged before your original trial period expires to ensure a smooth process.

Tips for a Smooth Extension Experience

• Contact us early — don’t wait until the last minute to request an extension.
• Provide your order number and full name when reaching out to help us quickly locate your Try Before You Buy order.
• Keep track of the updated trial dates once your request is approved.

Need More Help?

Our customer support team is here to make your Madison Island experience as enjoyable as possible. If you have any questions or concerns about extending your trial period or any other aspect of Try Before You Buy, please reach out to us—we're happy to assist!

Thank you for choosing Madison Island, where we aim to bring you a stress-free and personalized fashion shopping journey.